Cancellations and Substitutions: Cancellations or changes must be made at least one week prior to ship date to avoid a 20% restocking fee. If plant substitutions of equal or better value are acceptable, please indicate in the appropriate space on the order form.

Payment terms: Unless credit has been established, orders must be prepaid with check, money order or Visa/Mastercard/Discover. Please make checks payable to Hughes Water Gardens. Sorry No COD's.

Credit Account: Credit terms are Net 30 days. A 1.5% per month (18% per annum) finance charge will be added to all past due accounts. To request a credit application call (503)638-1004.

Returns: All plants leave our premises in top condition. Should you have any problems with plant materials, we require notification within 7 days of delivery. Do not return plants without authorization.